Solutions · Retail
Make the route to your products clearer.
Help shoppers understand the range, find practical information and reach the right store or product page. Separate the public storefront review from private sales data.
Every channel, one connected system.
The audit covers search foundations, speed, AI discoverability, trust signals, mobile and social footprint. Local search and content are scoped services; review requests run through WhatsApp AI.
Watch the whole filmThe public customer journey
From discovery to a shopping decision
Follow the steps a visitor takes before contacting your team, and decide where the experience needs attention.
Discover the range
A shopper searches for a product, category or nearby store.
Explore the details
Public product and category information explains what is available.
Check the practicalities
Delivery, collection, returns and store details help the shopper plan.
Continue to your sales route
The shopper follows the store, enquiry or checkout route your business supports.
What to improve within an agreed scope
Agree the pages, channels and handoffs to improve. We confirm the scope and approvals before work starts.
Category clarity
Use clear navigation and approved descriptions to help shoppers understand your range.
Current product information
Agree ownership of availability, pricing and product assets before campaigns reference them.
Practical store information
Keep locations, hours, delivery and collection details aligned with your actual operation.
Consistent campaign destinations
Connect approved campaign copy to the relevant public page, with published terms that match the offer. With a supported WhatsApp connection, your team can take over AI-assisted conversations, with STOP and opt-out requests respected. Availability depends on the configured services.
Start with evidence and a clear scope
The audit does not access inventory, transactions or customer records, and it does not complete a purchase. Catalogue, checkout and analytics work require a separate scope and the appropriate access.
See what the audit covers, review the plan details or discuss the scope with us before ordering.
How the scoped work moves forward
Choose the shopping route
Agree the product range, audience and store or online destination.
Prepare approved material
Build the agreed pages or campaign copy from current product facts and authorised assets.
Check the destination
Confirm links and offer information after publication; review private performance only with agreed access.
Before you start
Is this for physical shops or online stores?
Both. The written scope should identify where the customer completes their next step and which public routes need work.
Does Quixo Audit review every product page?
No. It checks the public homepage and discovery files. Detailed catalogue and product-template reviews are separate work.
Will the report show sales or return on ad spend?
No. The public-site audit does not have your sales or advertising-account data.