Solutions · Home services

Make the right enquiry easier to send.

Show what you do, where you work and what the team needs to prepare a quote. Clear information helps set expectations before a call or visit.

Step 2 of 6 · What gets reviewed

Every channel, one connected system.

The audit covers search foundations, speed, AI discoverability, trust signals, mobile and social footprint. Local search and content are scoped services; review requests run through WhatsApp AI.

Watch the whole film

The public customer journey

From a household problem to a service enquiry

Follow the steps a visitor takes before contacting your team, and decide where the experience needs attention.

  1. Describe the need

    A customer searches for a specific repair, installation or maintenance service.

  2. Check coverage

    Service pages explain the locations covered and the kinds of work accepted.

  3. Understand the next step

    The customer learns whether you need a call, photos or a site visit to quote.

  4. Send the enquiry

    A clear route collects the relevant enquiry and hands it to your team.

What to improve within an agreed scope

Agree the pages, channels and handoffs to improve. We confirm the scope and approvals before work starts.

  • Specific service pages

    Distinguish repairs, installation and ongoing maintenance so customers know what they are asking for.

  • Honest coverage and availability

    Publish only the areas and service hours your team can support.

  • Quote expectations

    Explain what informs a quote and what must be confirmed after inspection.

  • A useful team handoff

    Agree the basic enquiry fields and who responds, without exposing a household’s private details publicly.

Start with evidence and a clear scope

A public-site audit does not inspect workmanship, dispatch technicians or verify property conditions. Emergency availability, qualifications and service commitments must come from your actual operating terms.

See what the audit covers, review the plan details or discuss the scope with us before ordering.

How the scoped work moves forward

  1. Agree service and area

    Choose a service, service area and enquiry owner before drafting pages or campaigns.

  2. Prepare clear questions

    Draft approved copy and the information needed to route or quote the job.

  3. Check the handoff

    Confirm that published contact routes reach the agreed team and update coverage when it changes.

Before you start

Can we target particular service areas?

Yes. Provide the areas you genuinely cover and any limitations so the scope reflects your operations.

Does Quixo handle dispatch or emergency calls?

That is not part of the Quixo Audit. Operational integrations or managed enquiry work need a separate agreement.

Can we advertise a starting price?

Only when your business confirms the real price and the conditions that change it. We make those conditions clear in approved copy.

Start with your public service information.